Payments & Shipping

Payments

Payment can be made via PayU or PayPal or cash on delivery. Payment in cash is only possible for deliveries within Poland.

The security of your data is very important to us, which is why we do not store any credit card or other payment-related data on our website.

• 

  PayU: settlement of credit card, BLIK and e-transfer transactions is carried out through the PayU Settlement Center (depends on your area)

• 

  PayPal: settlement by credit card or individual PayPal account

• Cash on delivery payment of the calculated amount to the courier (Only in Poland)

Shipping

All goods are dispatched from our head office in Poland. We're preparing orders from Monday to Friday. The parcel is sent immediately after the payment is credited or, in case of choosing the cash on delivery option (only in Poland) - after receiving the order.

Orders placed by 1P.M. CET.on a business day are shipped the same day. Delivery time in Poland usually does not exceed 24 hours, and outside of Poland (within the European Union) 120 hours.

The time of processing an order and preparing it for shipment may be longer due to weekends, holidays or special promotions. However, it will not exceed 5 working days.

Once your order has been shipped, you will receive an email with a shipping confirmation and a tracking number allowing you to track your package via the UPS website.

All domestic and international shipments are made via UPS courier service. Delivery cost and tax is estimated based on the delivery address, including postcode and country. Please check your address before confirming your order. If you have a problem entering your details or changing your address, please contact our customer service urgently ([email protected]).

Shipping Cost

For purchases of PLN199 or more, shipping within Poland is free. For purchases of $199/€199 or more, shipping within the European Union is free. Exceptions are temporary promotions, during which this rule may be changed. We do not have free shipping outside the European Union.

We ship orders to most countries in the world. The appropriate country must be selected from the sliding list in the shopping cart. Shipments are only made to the countries indicated in the list.

You can check the estimated delivery cost by clicking on "Shipping information" on the product card, after having selected the delivery country in the top right corner of the shop.

Shipping options and prices depend on the delivery country.

UPS Standard® delivers throughout Europe:

• Monday to Friday
• estimated delivery time 1-5 working days

UPS Expedited® delivers worldwide:

• Monday to Friday
• 1-5 working days

You can check the delivery details of your order on ups.com by clicking on the tracking link sent in your order confirmation. You will also receive UPS email notifications during the delivery.